PROPERTY MAINTENANCE

The home comes back to you in better condition.

An in-house team handles turnover cleaning, preventive servicing and same-day repairs, with a photographed record of the property's condition after every single checkout.

Between every stay

The turnover protocol is fixed, timed and checked off in the app before the next guest is issued access.
Departure inspection

Room-by-room photo log, inventory check and damage report filed within two hours of checkout.

Deep clean & linen

Full clean to a hotel checklist, laundered hotel linen and towel sets swapped in, bathrooms sanitised.

Restock & reset

Amenities, coffee and consumables replenished, styling reset to the listing photographs.

PREVENTIVE CARE

Servicing planned around each property.

Dubai’s climate is hard on air conditioning, plumbing and soft furnishings. Checks are planned around use, season and condition to reduce mid-stay faults.

Routine checks

AC filters, drains and water pressure

Preventive servicing

AC systems, pest control and sealants

Deep care

Upholstery and mattress cleaning

Condition review

Property condition report and forward plan

When something does go wrong.

Anything below your agreed threshold can be fixed promptly and itemised on your owner statement. Above it, we contact you first.

Emergency
Under 2 hours
Appliance or fixture fault
Under 2 hours
Cosmetic repair
Next turnover
Owner-approved spend
Under 2 hours

Protect the asset, not just the calendar.

Tell us the unit type and current condition. We will recommend a maintenance plan with an itemised cost estimate.